Design: Data-Informed Design

“What’s measured gets managed. Numbers have an important story to tell.”—Peter Drucker.

What is data-driven design (DDD) and why should we care about it? UX design uses research data of various kinds to determine how to provide an optimal user experience. Forbes has described some key customer analytics, including customer satisfaction, lifetime-value, segmentation, sales-channels, Web, social-media, engagement, churn, and acquisition analytics. This data helps product teams understand their target users, reveals information about users’ painpoints, unearths new trends, supports data-driven design, and assures teams that their work is on track. User data can lead directly to improved business outcomes. UX methods incorporate data-driven design, which has proven, tangible results. Read More

Data-driven design lets designers create user experiences that rely heavily on data analysis to inform their design decisions. In today’s digital world, big data has become a valuable asset for businesses seeking to understand their customers better and enhance their digital user experiences. The use of big data in UX design has become increasingly important as the demand for personalized and seamless digital experiences continues to rise.

Gone are the days when UX design was based solely on intuition and guesswork. Today, designers have access to vast amounts of data that can provide valuable insights into users’ behaviors and preferences. They can use this data to optimize user experiences, drive engagement, and increase conversions.

In this article, I’ll explore the rise of big data in UX design and how it has transformed the way designers approach the creation of digital experiences. I’ll also discuss benefits and challenges of data-driven design and provide some practical tips for implementing a data-driven approach to UX design. Read More

The digital age has brought us many technological advances, making our lives more convenient and connected. However, with these advancements have come challenges, particularly around data privacy and security. That’s where the intersection of General Data Protection Regulation (GDPR) and User Experience comes into play. For example, we’ve all been frustrated at least once by having to click a consent or cookie dialog box, or popup, when we visit a new Web site. Cookies are a technology that lets Web sites offer a better, more personalized user experience to the user by tracking their behavior and data.

But the GDPR requires every Web site to provide specific cookie policies that tell the user what information they’re collecting and how they use the data. Again, that’s where the GDPR and User Experience come into play. The GDPR regulation aims to protect the privacy and security of European Union (EU) citizens’ data. UX design focuses on designing digital products with the user in mind to provide an user optimal experience. In this article, I’ll explore the intersection of the GDPR and the user experience and how companies can balance users’ data privacy with the user experience. Read More