Business: UX Teams

This is a sample chapter from the 4th Edition of About Face: The Essentials of Interaction Design, by Alan Cooper, Robert Reimann, David Cronin, and Christopher Noessel.

Chapter 6: Creative Teamwork

In the Introduction to this book, we described the Goal-Directed method as consisting of three p’s: principles, patterns, and processes. However, there’s a fourth p worth mentioning—practices. This book mostly concerns itself with the first three, but in this chapter we’d like to share a few thoughts about the practice of Goal-Directed design and how design teams integrate into the larger product team. Read More

We discuss two topics in this column:

• using verbs as nouns in user interfaces
• UX roles in organizations

Ask UXmatters is here to answer your questions about user experience matters. If you want to read our experts’ responses to your questions in an upcoming edition of Ask UXmatters, please send your questions to: [email protected]. Read More

Some senior UX researchers are boldly carving out their own progression paths in UX research. Indeed, it might be time for us to carve out our own future. A big part of that means creating clear pathways for growth within our UX research teams. In this article, I’ll discuss four career and management tips for UX research leaders to help them and their teams to blossom, survive, and thrive.

As a leader in the UX research space, I’ve had the privilege of managing large UX research teams. I’ve had opportunities to train and mentor many newbies and junior researchers, and throughout my career, I’ve discovered ways of working that have helped me to manage my teams effectively. More importantly, as the industry grows and more and more researchers look to UX research as a possible career path, I’ve been managing their expectations. Read More