Shannon McGarity

Shannon has spent more than 20 years solving clients’ design challenges in roles ranging from head of product to UX director. Prior to joining Pragmatic, Shannon was a director at the strategic design firms Cooper and Designit—leading teams on projects, creating curricula, coaching innovation teams; and teaching service design, design leadership, and more. Shannon received her Bachelor of Science in Telecommunications from Ohio University and her Master of Professional Studies (MPS) from the Interactive Telecommunications Program at Tisch School of the Arts. She is also a Certified Professional Co-Active Coach, focusing on leadership coaching.