At INSTRKTIV, Ferry helps companies and brands to produce technical documentation. His company stands for content quality—both in the field of usability and in matters of liability. The manual is a legal document that not only serves as the keystone in terms of avoiding liability, but also promotes the safe and proper use of technology. Ferry has been involved in technical communication since 2006. Over the years, he has gained knowledge through training and education on European and U.S. legislation, regarding instructions, usability, user experience, Simplified Technical English, single sourcing, content management, MadCap Software and SCHEMA software, information mapping, and minimalism in documentation. Ferry earned his Masterçs of Science in Industrial Design Engineering from Delft University of Technology.
Read more of Ferry’s thoughts on usability in technical communication on his blog: The Man-Machine.